Warranty Terms and Conditions


Warranty Period

Product Category Series Edition Warranty Grandfathered Warranty*


Memory (DRAM) (all) (all) Limited Lifetime Limited Lifetime

Flash Memory Cards
(SD, miniSD, microSD,
SDHC, micorSDHC, CF)
EP (all) Limited Lifetime Limited Lifetime
LX (all) 5 years Limited Lifetime
Signature (all) 5 years

USB Flash Drive (UFD) Xporter Rage 5 years Limited Lifetime
Boost 5 years Limited Lifetime
Magnum 5 years Limited Lifetime
Bolt 5 years Limited Lifetime
Razzo 2 years Limited Lifetime
X-Mini 2 years 3 years
(none) 1 years
Xpress 1 years
Pulse 2 years
Supersonic Magnum 5 years
Boost XT 5 years
Rage 5 years
(none) 5 years
s•mini 5 years
Xpress 2 years
Pulse 2 years
Lifestyle Autobahn 2 years
Axle 2 years
Element 2 years
Pixie 2 years
Swing 2 years
Tab 2 years

Solid State Drives (SSD) Wildfire (all) 3 years
Pyro (all) 3 years
Mac Series (all) 3 years
Inferno (all) 5 years
Torqx (none) 10 years
Torqx m28 10 years
Torqx TRB 3 years
Torqx 2 3 years
Warp (none) 2 years
Zephyr (none) 3 years
PS-100 (none) 2 years
Lite (none) 1 years

Accessories Vortex (none) 3 years
Corza (none) 2 years
Gearbox (none) 2 years
Valkyrie (none) 2 years
Convoy (all) 2 years
PBO (all) 2 years
Gauntlet Node 2 years
Gauntlet 320 2 years
Gauntlet 2 2 years
FUEL+ (all) 2 years
FUEL Active (all) 1 years
Aero (all) 2 years
Wifi Adapters (all) 1 years
4-Port Powered Hub (all) 2 years
4-Port Hub (all) 2 years
4P Mini Charge Station (all) 2 years
SmartShell (all) 1 years
FlexFit (all) 1 years
SlimShell (all) 1 years
FUEL Station duo (rotating) (all) 1 years
FUEL Station duo (surge protection) (all) 1 years

 
*Products purchased prior to Janurary 2011


Patriot Memory will repair or replace the defective product(s) using equivalent components made by various vendors in conjunction with warranty repairs. Patriot Memory reserves the right to substitute replacement(s) with similar specification product(s) when exact replacement model(s) is not available.


Warranty Statement

Patriot Memory's warranty obligations are limited to the terms set forth below. Patriot Memory warrants that all Patriot Memory product(s) will be free from defects in material and workmanship and are guaranteed to operate in complete conformance to the specification described in the datasheet. Please contact our Technical Support department before sending the product(s) in for repair or replacement.


Limitation of Warranty

Patriot Memory's warranty does not cover the following conditions: Products that are missing the Patriot Memory label, and or module heat spreaders, products that are purchased from any unauthorized resellers, products that are not manufactured by Patriot Memory, abuse, neglect, damage caused during installation of the product, damage to other devices due to improper use and / or installation of Patriot Memory products, improper testing, unauthorized modification, data loss, data recovery, physical alterations of product. All DRAM memory module kit(s) must be returned in its entirety. Patriot Memory is not liable for item(s) lost or damaged during transit to Patriot Memory.


End User

Patriot Memory's warranty applies to products that were purchased from Patriot Memory authorized resellers. Defective product should be returned to the Patriot Memory authorized reseller from which it was originally purchased. If RMA service is not available through the authorized reseller's warranty, contact Patriot Memory for RMA service.

End users should contact the Patriot Memory location nearest them for RMA support. For a list of locations please visit Contact US. End Users are responsible for all freight, duties and taxes associated with shipping to Patriot Memory.


Who to Contact

In order to submit your RMA form online, you must have a valid Technical Reference Number issued by one of our Patriot Memory Technical Support representatives. If you have not been issued a Technical Reference Number please contact Technical Support at Support.


Disclaimer

PATRIOT IS NOT RESPONSIBLE OR LIABLE FOR ANY INDIRECT, UNFORSEEABLE, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED AND WHETHER OR NOT PATRIOT MEMORY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING BUT NOT LIMITED TO, LOST REVENUES AND PROFITS, DOWNTIME, DAMAGE OR REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY OTHER DAMAGES ARISING OUT OF THE PURCHASE, USE OR PERFORMANCE OF THE PRODUCT.


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