Patriot LX 32GB & CANON recognize issue

[lvnona]

Hi! Have this card for almost a year - love it.
But suddenly yesterday my both Canon cameras stop to recognize this card. My Laptop and PC see card with any problem. I try to format with PC, also I try to use original Patrio SD format tool. Doesnt help.
Try to read and write with PC - no problems.
Cameras CANON EOS and Powershoot still - NO CARD IN SLOT.
Need help - any idea.
Thanks.

[Patriot_Ben]

Hello,

Which format tool did you try?

Can you try the official one from SD org?
https://www.sdcard.org/downloads/formatter_3/

Let me know if this helps.

[lvnona]

Hello,

Which format tool did you try?

Can you try the official one from SD org?
https://www.sdcard.org/downloads/formatter_3/

Let me know if this helps.

That's the one I try.

[Patriot_Ben]

That's the one I try.

By any chance, do you have any other card(s) you can try in the camera?

[lvnona]

By any chance, do you have any other card(s) you can try in the camera?

Yes. I try another card for both cameras and cameras are fine.
And also I try Patriot card with 2 different cameras and both of them show NO CARD IN SLOT.

[Patriot_Ben]

Hello,

At this point, the best course of action would be a replacement under warranty.

To Initiate an RMA or items relating to warranty, please visit this link here and under ‘troubleshooting’ select your product from the dropdown box and fill out the info (look at the bottom for ‘start a technical case’):
http://www.patriotmemory.com/support/techSupportp.jsp

(This link will get your name and contact info into our Support/RMA Portal database. You will then be given a user id and password where you can make replies to your Support/RMA case. Please make a note that you already spoke to a rep regarding your issue. Furthermore afterwards, feel free to login to reply or simply await for the case to be escalated to RMA with further instructions. To escalate the case to rma, please indicate that you’ve spoken to a rep already).

[lvnona]

Any idea about issue? How come PC see the card and camera don't?

[Patriot_Ben]

Hello,

At this point, it's hard to say what the issue is. This is rare to report this. Upon sending your card in, we can take a look at it to see if it gives us any issues here.

[lvnona]

Hello,

At this point, it's hard to say what the issue is. This is rare to report this. Upon sending your card in, we can take a look at it to see if it gives us any issues here.

Yea, already sent out.