We want you all to know we are listening and value all of your insight. All of your concerns are valid, and we are we are doing the best we can to provide a solid media player that is enjoyable and easy to use for the whole family. Some of these fixes are in the works; and like some have said, some minor problems may unfortunately be limited by the hardware. Our current production units are shipping with the older PBO Core remotes. If anyone would like to make a request, please don’t hesitate to send an e-mail to firstname.lastname@example.org with your name and full mailing address. Again, you DO NOT need to ship the small remote in. Our RMA Department will be glad to simply ship this out to you.