New SSD died in less than 4 days, can I get a replacement?
Hi, I recently built a new computer, and purchased a PPSE120GS25SSDR Pyro SE 120GB to use as my primary OS drive. It is now dead, and the retailer that sold me all the parts is unable to determine why it died so quickly other than it being faulty. So how do I go about getting a replacement? Do I have to take my SSD somewhere and exchange it or mail it or what? Thankyou for your assistance.
To Initiate an RMA or items relating to warranty, please visit this link here and under ‘troubleshooting’ select your product from the dropdown box and fill out the info (look at the bottom for ‘start a technical case’):
(This link will get your name and contact info into our Support/RMA Portal database. You will then be given a user id and password where you can make replies to your Support/RMA case. Please make a note that you already spoke to a rep regarding your issue. Furthermore afterwards, feel free to login to reply or simply await for the case to be escalated to RMA with further instructions. To escalate the case to rma, please indicate that you’ve spoken to a rep already).