Multiple issues - sound - color
The lesser issue is that our video randomly goes black and white. This is fixed if we pause and then hit play (I don't ask questions, I just accept a quick fix). However the other night our sound has gone and stayed out.
We bought our box in 2010, we are using composite (HDMI port on tv is dead), we have tried various usb cables between various hard drives and we get no sound. Has anyone had a similar problem or have possible workarounds?
Have you tried to reflash the firmware onto the device??? If firmware reflash does not solve your problem than my guess will be that you have some sort of hardware failure.