Brand New Javelin won't go to admin in Dashboard or WebPASM

[srose]

Has anyone got a method to address this problem? I've seen a few references to it in these forums, but haven't come across any solution.

This is a brand new device, straight out of the box, with no disks installed in it.

Thanks.

[ruben00]

I've never used the software that comes on the CD, i've always used the admin panel http://ip.here/admin

It could be that you have a bad unit, usually when it boots up, you will hear a loud beep to tell you that it is ready, if you are not getting that, then its definitely a bad unit

[srose]

The unit does beep indicating its on line, and the device will show up on the network. I am able to read and write files to the shared folders, but can't get to the admin pages either through a browser or the Dashboard software. I've tried a soft and hard reset, as well as pull drives and installing new drives.

[ruben00]

thats weird, i would say try resetting it back to default..

disclaimer: What Im about to suggest here is up to you, I have not tried it, so proceed at your own risk.

Log in as root
type engsh (this should put you in the engineers menu/command line)
type reset : reset JAVELIN_S4 to the default setting
type reboot

Now try to connect to the Javelin again and see if you get the admin menu now

[srose]

How would I log on to the Javelin? I don't think that it has telnet or ssh enabled.

[ruben00]

use the rooter plugin that is stickied at the top of this forum.
then telnet in to port 2380 with user root