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Thread: Newest PS-100 Firmware?

  1. #11
    Join Date
    Feb 2012
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    11

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    Hey Ben, just tried to PM you but apparently I cannot. Where can I check the status of the RMA? The drive was delivered on the 3rd but I've not gotten any confirmation that it was received.

  2. #12
    Join Date
    Feb 2012
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    11

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    Any update here?

  3. #13
    Join Date
    Jul 2008
    Posts
    3,503

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    Can you give me your RMA number? I'll ping the RMA Department to see what is going on.

  4. #14
    Join Date
    Feb 2012
    Posts
    11

    Default

    The RMA number is 815093. Thanks again for your help.

  5. #15
    Join Date
    Feb 2012
    Posts
    11

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    Is there any way to track RMA status? It feels kinda weird sending the drive in and then assuming I'll get a replacement some day. Am I supposed to get emails or something similar?

    Also, any update on this? The drive has been at Patriot's facilities for 9 days :/

  6. #16
    Join Date
    Jul 2008
    Posts
    3,503

    Default

    Hey Bassplayer,

    I went ahead and sent them an e-mail. Alternatively you can reach them at RMA@patriotmem.com.

  7. #17
    Join Date
    Feb 2012
    Posts
    11

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    I ended up receiving a Torx2 as a replacement and it's been wonderful. It's functioning flawlessly.

    Thanks for your help, Ben. I'll definitely buy from Patriot again.

  8. #18
    Join Date
    Aug 2012
    Posts
    1

    Default

    yeah, same thing happen to my PS-100 120G. it running terribly slow on WinXP. whenever i do a read/write (windows update), i can not work or do anything at all. it's so laggy.
    then i recently wanting to upgrade to windows 7. saw there's an update to 3.11. update went all ok. install all normal/fast and speed is good...but not for long.
    after 1day,it start to randomly hang for 15-30 min when i try to flick through my program (firefox / outlook ). then bluescreen, it restart and cannot detect the SSD. have to power down the system for a few second, boot up and it comes up. after a few time, window start to play up. (corrupted files). did a window checkdsk. first time was ok, 2nd time, 3rd time took 2hour and still at "waiting for reboot your computer".

    luckily i have a spare SF-1200 60G in the cupboard( replace/repaired return from previous one not detected, have to power boot a few time to be recognised). boot a few time to be recognised. installing window now.
    while the PS-100 send back for warranty, the guy at the store says he can try to see if we can do warranty on this, (under 2year?!?!?).
    anyhow hope i get something back in working order and speed as it should be.

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