Patriot Wildfire 120 GB (FW3.3.2) blue screens every day to two days

[Patriot_VL]

I believe they stated to disable Link Power-state Management in BIOS for Lenovo. Did you guys try that? Our drives do not need any special settings to be set into any computer for it to function.

[rockmonaco]

Hi, I don't have a Lenovo so I don't see that option. Anything else I can try?

Thanks

[Patriot_VL]

Hi, I don't have a Lenovo so I don't see that option. Anything else I can try?

Thanks

Sorry rockmanaco! We have a Clevo M860TU which is a PM45 ICH9 gaming notebook. We have tested in that set up and have not run into any issues. I will go back and recheck to confirm.

[rockmonaco]

How long did you test for? It happens when the drive seems to be overloaded or the laptop has been left on for a day or so. Another problem I've encountered is that sometimes the computer will freeze for a minute and then be OK again. This did not happened before I started using the drive.

[Patriot_VL]

How long did you test for? It happens when the drive seems to be overloaded or the laptop has been left on for a day or so. Another problem I've encountered is that sometimes the computer will freeze for a minute and then be OK again. This did not happened before I started using the drive.

Downgrade the firmware to 3.2.0 and see if you can replicate the issue. We ran Pcmark 7 hard suite test, Unigine benchamrk, Crysis 2 and have not run into issue that you are experiencing. Only difference these were done on 240GB Wildfire. Now there should be no difference between 120 and 240 but I will now go and test on 120GB.

[rockmonaco]

Hi, I downgraded the firmware and had more problems with the drive. When I tried to do simple, yet random tasks, such as adding files to a large rar file, the computer would freeze and eventually bluescreen.

Additionally, sometimes when I would open a large number of tabs in firefox or chrome the computer would eventually freeze (except mouse) and after a while either crash or continue to work well again.

Would it be possible to maybe RMA the drive? I have had these problems since I bought it two months ago.

I can replicate the issue with the rar file (which doesn't occur when I perform the same task on a USB drive)

[Patriot_Ben]

Hi, I downgraded the firmware and had more problems with the drive. When I tried to do simple, yet random tasks, such as adding files to a large rar file, the computer would freeze and eventually bluescreen.

Additionally, sometimes when I would open a large number of tabs in firefox or chrome the computer would eventually freeze (except mouse) and after a while either crash or continue to work well again.

Would it be possible to maybe RMA the drive? I have had these problems since I bought it two months ago.

I can replicate the issue with the rar file (which doesn't occur when I perform the same task on a USB drive)

Absolutely...

To Initiate an RMA or items relating to warranty, please visit this link here and under ‘troubleshooting’ select your product from the dropdown box and fill out the info (look at the bottom for ‘start a technical case’):
http://www.patriotmemory.com/support/techSupportp.jsp

(This link will get your name and contact info into our Support/RMA Portal database. You will then be given a user id and password where you can make replies to your Support/RMA case. Please make a note that you already spoke to a rep regarding your issue. Furthermore afterwards, feel free to login to reply or simply await for the case to be escalated to RMA with further instructions. To escalate the case to rma, please indicate that you’ve spoken to a rep already).