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Thread: SOLVED: Cannot play AVI files from external usb drive

  1. #1
    Join Date
    May 2011
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    Exclamation SOLVED: Cannot play AVI files from external usb drive

    When I first got it it was able to play my AVI and MKV movies from the external usb drive (500GB). But after I upgraded the firmware to the latest one: P70R2 the MKV movies would play fine but the AVI wouldn't play properly, it kept giving me this error: Unknown Start Code.

    I decided to play around with it and decided to copy the AVI file to the internal hard drive (500GB) which I installed. It played perfectly. Did upgrading the firmware on the PBO messed up something on my external USB drive?

    Since this issue I have downgraded and even used alt. firmware and the issue still exists. So it's not the firmware or the PBO i would assume. I would reformat my hard drive if i could, but I dont have anything to back up my movies too.

  2. #2
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    Aug 2010
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    Interesting. Are you sure the AVI has been played from that HDD with PBO before without problem. Would you try going through /Browse/Network/Workgroup/Venus/C/ to see if you can play the file from there?

  3. #3
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    I'm positive it has played AVI before, I did it again last night. Why would I go through Network if the external usb hard drive is connected directly to the PBO?

  4. #4
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    I lost fate in the NTFS filesystem format on the PBO a while back. Ever since I formatted my USB Drive to the native ext3 format I haven't had any issues with corrupted files. With NTFS I had to run ntfsfix on the PBO (HDD & USB Drive) or connect the drive to my PC to fix corrupted files. I think that patriot should have use a file format for the HDD and USB component that was native to linux (like ext3) and provide window user's with a driver capable to read/write ext3 files.

    All that just to say that I think that your file on your External USB drive are probably corrupted.

  5. #5
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    Quote Originally Posted by j@M View Post
    I'm positive it has played AVI before, I did it again last night. Why would I go through Network if the external usb hard drive is connected directly to the PBO?
    You shouldn't have to use the network but doing so means that you file is presented to the player using the samba server/client versus directly accessing the file. Tourist is just trying to eliminate/add some stuff to help with the troubleshooting. In other words if the avi plays fine thru samba then your file is not corrupted; if it still won't play then chances are the file is corrupted.

  6. #6
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    Quote Originally Posted by snappy46 View Post
    All that just to say that I think that your file on your External USB drive are probably corrupted.
    But didn't he mention he copied the files to the HDD (I assume from that same USB drive) without a problem.
    If thats wasn't the case I would try the front USB port, also try a different/shorter USB cable and consider reformatting the drive in NTFS if it was on FAT32.
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  7. #7
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    May 2011
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    After copying an AVI file from my External USB Drive, to my internal PBO hard drive and copying a few AVI files from the external usb drive to my jump drive and playing fine on both, it is very likely that the hard drive format is corrupt. The only thing is to find out what caused it.

  8. #8
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    May 2011
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    I think I've got it. File compression was enabled on my external usb drive. So I hooked it up to my computer, went to Properties and unchecked file compression, then I defragmented the hard drive, afterwards all AVI files I tired played perfectly on the PBO.

  9. #9
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    Quote Originally Posted by snappy46 View Post
    You shouldn't have to use the network but doing so means that you file is presented to the player using the samba server/client versus directly accessing the file. Tourist is just trying to eliminate/add some stuff to help with the troubleshooting. In other words if the avi plays fine thru samba then your file is not corrupted; if it still won't play then chances are the file is corrupted.
    snappy is reading mind. Since the file can be read after copying to internal, I am thinking there may be some problem with the file header or in the directory system on the USB drive. Using the network menu, it reads the file directory in a different way and may diagnose the problem. Anyway, glad that the problem is solved.

  10. #10
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    Aug 2011
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    I been having problem with my PBO, it would play a movie and then all of sudden it stops and display "I/O Error, Stop Playing-Confirm". Does anybody else having this same problem? How cam I fix this issue? I have updated the firmware using the "ES-51-283G-PCMPBO25-P61 [Only for Bootcode 18 or higher]* http://www.patriotmemory.com/softwar...TA-BC18-61.zip". I checked and my boot code is 27.
    I have all the movies save in the WD 2TByte, connected via USB to the PBO. Please help

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