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Thread: Warranty duration Xporter Rage

  1. #1
    Join Date
    Mar 2011
    Posts
    3

    Default Warranty duration Xporter Rage

    Hi,

    I recently bought an Xporter Rage 16GB and now I am wondering what is the warranty period?

    In "Warranty Terms and Conditions" it is said:
    Quote Originally Posted by http://www.patriotmemory.com/support/producttermsp.jsp?nav=terms
    All Patriot Memory Extreme Performance Secure Digital (SD) and Extreme Performance USB Flash products are offered with a limited lifetime warranty.
    On the product page of the Xporter Rage series, this is confirmed at first...
    Quote Originally Posted by http://www.patriotmemory.com/products/groupdetailp.jsp?prodgroupid=181&prodline=7&group=Extreme%20Performance%20Xporter%20Rage%20USB %20Flash%20Drive&catid=77
    The Patriot Xporter Rage is available in 8GB, 16GB, 32GB and 64GB capacities and carries a lifetime warranty.
    But then, on the same page, below:
    # 5-Year Warranty
    Clicking on the "Specs"-link for the 16GB version, the next page gives me
    Quote Originally Posted by http://www.patriotmemory.com/products/detailp.jsp?prodline=7&catid=77&prodgroupid=181&id=980&type=11
    The Patriot Xporter Rage is available in 8GB, 16GB, 32GB and 64GB capacities and carries a 2 year warranty
    Please enighten me about the correct warranty duration.

    Also, when submitting an RMA as end-user, does Patriot have an RMA-center within the EU or do defective products have to be shipped to USA or Asia?

  2. #2
    Join Date
    Jul 2008
    Posts
    3,573

    Default

    Hello,

    If purchased after 1/31/11, the warranty has been changed to 5 years.

    We do have an office in the Netherlands. You would therefore ship and receive to and from this location.

  3. #3
    Join Date
    Mar 2011
    Posts
    3

    Default

    Thanks for the reply.
    I have purchased the product in September 2010, so I suppose it is still covered by a lifetime warranty?

  4. #4
    Join Date
    Jul 2008
    Posts
    3,573

    Default

    Yes you should be.

  5. #5
    Join Date
    Mar 2011
    Posts
    3

    Default

    OK, thank you.

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