
Originally Posted by
ajitP
Correct me if I am wrong, you are telling me this printer is host driven, isn't all USB printers are HOST driven. Regardless of the SPL or PCL, w/e language...if the printer has USB it is dumb, it relies on HOST. And if the language is very important why it was not listed in the manual that your printer has to be specific language; all it states is set the properties to LDR and if the printer does not work call you printer manufacturer. Also as an end-user this has to be done in two weeks of time because that is retail return policy. But for a avg. user who understands(not a network analyst/manager) networking and is working full-time dedicating two weeks to make a beta product work is impossible. That is where I decided to keep the product and work with Patriot and work things out. I am not a administrator or a professional IT, I am electronics engineer, I cannot spend hours behind a product figuring out why the product is not working. That is Patriot's job; before listing the product for retail for anybody's use they should have done enough testing to make sure the product is good for general use. And plz if you guys cannot make the product work or even help the customer and on top of that advice him not to reply, in that case just issue me a RMA number with shipping instructions, the product does not resolve my purpose. Telling a customer that I did bad planning is not a professional manner in any sense. The product should be listed as IT professional product.