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Thread: USB 3.0 PCI-e Host Card don't detect external Drive

  1. #1
    Join Date
    Aug 2010
    Posts
    1

    Red face USB 3.0 PCI-e Host Card don't detect external Drive

    Hi

    I bought your USB 3.0 PCI-e Host Card.
    When I plug my USB 3.0 external drive (Pyrogate PYR-3375-500 USB3.0 with 500GB Western Digital 2.5Ē) my Win7 (32-Bit) donít detect the HD. If I plug the HD with the same cable (USB3.0) on a USB 2.0 board on the same PC, the HD will be detected with the information that this device can be connected to a superspeed USB 3.0 board.

    The following Drivers are installed without confilicts
    NEC Electronics USB 3.0 Host Controller Version 1.0.19.0
    NEC Electronics USB 3.0 Root Hub Version 1.0.19.0

    Thanks for a short feedback
    Regards Claude

  2. #2
    Patriot_Z Guest

    Default

    is the drive bus powered or external powered?

  3. #3
    Join Date
    Apr 2011
    Posts
    1

    Default Ive got the same problem with a Seagate GoFlex

    Anyone from Patriot going to answer?

  4. #4
    Join Date
    Jul 2008
    Posts
    3,573

    Default

    Quote Originally Posted by mvbii View Post
    Anyone from Patriot going to answer?
    Hello,

    Can you provide the make and model of your system/motherboard?

    Depending on how old the host system is, it might be incompatible as older systems were never designed to power USB 3.0 epxress cards.

    By any chance, do you have another system you can test the card on? Please advise, does the drive work standalone without the PCI USB 3.0 card?

  5. #5
    Join Date
    Mar 2012
    Posts
    2

    Default WD MyBook 3TB USB 3.0

    I am having the same problem. The drivers installed fine but it doesn't detect the drive. It is powered externally and works fine in a USB 2.0 port.

  6. #6
    Join Date
    Mar 2012
    Posts
    2

    Default

    I tried it in a different pci slot and got it to recognize the drive but I got a message that it could run faster.

  7. #7
    Join Date
    Jul 2008
    Posts
    3,573

    Default

    What is the make and model of the system you have?

    Try updating the bios and making sure that all of the drivers are up to date.

    What kind of speeds are you getting from the WD drive?

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