Dear Valued Customers,
We are aware of the current performance issues some of you are having with your PS-100 drives at the moment. We want you to know that we are making every effort to improve the random write performance of the drive as well as allow for the drive to support trim. During the course of the last few months, our Engineers have been working around the clock to get a firmware ready for public release.
We realize that this is a time sensitive matter as most of you have waited long enough. We want you to know that all of your complaints and suggestions, through overall accumulated frustration are being heard, and that no one is being “ignored.” Our main channel through support is via e-mail which are usually answered within 2 business days.
We thank you for your patience. As soon as we have a solution, you all will be the first to know. We will have a solution for the PS-100 available for our customers one way or another.