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Hi Ben:

Thanks for the quick reply: very much appreciate it!
Just so I understand. when a chip is zero formatted does that mean all bits on it are unrecoverable? Sorry this is a bit outside my...

Hi:
I have a Xporter 32GB Rage USB which is not functioning now and is still under warranty. I was hoping folks could answer two questions about returns:

(1) What is done with the returned drive....