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Can you make sure you're on the latest BIOS?
Try leaving the memory to default and increasing the Dram voltage to 1.60-1.65v. Bump the tRFC to 300ns.

Hello,

To rule out the issue, can you try testing with memtest? 3-4 loops is fine.

Please test the memory at default. Here is a link to memtest USB .iso boot version.

Memtest link:
Memtest...

Yes, with more memory try bumping up the MCH voltage to 1.40-1.45v. You might have to play around with the timings a little for ultimate stability. Ie; 5-6-5-15, 5-6-6-15 etc.

Check to see if the issue is not memory related...

To further narrow down the issue, can you try testing the memory with memtest?
http://www.memtest.org/download/4.20/memtest86+-4.20.exe.zip...

Capacity size can vary depending on the exact build.

We’re sorry for any confusion in discrepancy. Because the file management system and system files will take some capacity, the available...

Hello,

Make sure you have the latest BIOS.

Can you try enabling XMP, and bumpimg up the VCCSA (System Agent Voltage) to 1.0V from the default (around .85V-.90V)?

Try increasing tRFC to...

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Can you please verify that you have the latest Motherboard drivers and USB/Chipset drivers installed?

Hello,

Was this an isolated issue or is the drive still registering as faulty?

Do you have the latest USB 3.0 drivers installed on your system?

Hello,

(Assuming you can no longer access the card) The best course of action would be to inquire about data recovery through a data recovery center.

Unfortunately we do not have any in-house...

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What is the make and model of your motherboard?

Can you verify that it has the latest BIOS and USB/Chipset drivers installed?

Are you using both drives under the same conditions?
...

Hello,

I’ll be glad to assist you.

For the AMD 990FX, you might be able to overclock it to 1600MHz or 1866MHz. AMD platforms will be a bit more limited in terms of overclocking compared to...

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Can you please make sure you have the latest BIOS flashed?

With 2 kits that's putting a strain on the memory controller. Can you try downclocking the frequency to 1866 or 1600MHz?
...

Hi colin89,

Can you try testing each stick on each slot? (Same setup, only changing Dram Freq, latency, and voltages)

You said that it was working fine in a previous board correct?

What...

Hello,

Other than the public low level format, we wouldn't have any software to undo this.
Since it's in a proprietary format, you may need that device to undo this.

Otherwise what I would...

It sounds like what could be limiting your memory overclock is because you have the CPU overclocked too.

Is it stable at the rated 1600 timings, with CPU as closest to default?

Can you try ONLY...

Hello,

Can you please check your spam box? We sent the tool to your e-mail address a couple weeks ago. We went ahead and resent it today.

Hello Dig4play,

Your best bet would be to contact the reseller with an exchange. We do not authorize units with 3rd party firmware to be sold (as far as authorized resellers).

They'll be programmed to boot at 1600MHz by default since most computers do not support a native 1866 boot. You'll need to enter your BIOS and manually adjust the frequency, latency (cas, trcd, trp,...

When wirelessly connected, open an Internet Browser and type the following IP:

//10.10.10.254

Based on what you are describing, I would recommend a replacement under warranty.

To Initiate an RMA or items relating to warranty, please visit this link here and under ‘troubleshooting’ select...

If your bios has the option for AHCI, make sure that it is in AHCI. Make sure that the drive is in the main sata port 0 or 1.

Can you try using the native Windows drivers? To do so, try the...

When opening up the upgrade utility, can you make sure to right-click and run as admin?

Hello Adarsh,

I'm sorry to hear about the issues you are having.

Did you receive the e-mail from our reps? We attempted to reach out to you last week. If not, can you please check your spam...

Hello,

These can be purchased at Amazon right now... which is an authorized reseller...

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