View Full Version : OS X Lion - Time Machine - Firmware Update?
03-19-2012, 09:54 PM
I just purchased the Javelin for my department. And I did not think to check and see if it was compatible with OS X Lion's Time Machine. Apparently out of the box it is not. If anyone knows of a firmware update or Plugin to make this happen I would like to know about it. I do not want to return the device. However, since more than 50% of my office is OS X 10.7 I would like to use the OS built in back-up system rather than some third party software. Online research indicates that it is a change in NetaTalk protocol that Apple uses in Lion and that a firmware update should correct the issue.
University of Utah
03-19-2012, 10:05 PM
I just spoke with Patriot Tech Support and they are aware of the issue and working diligently to correct it. I will post something here when I hear back from them about a solution.
As a side note I got a human being on the phone right away that was amazing and I am very impressed with that call.
University of Utah
03-26-2012, 08:52 PM
Try this procedure:
03-26-2012, 09:20 PM
The issue is not that you cannot mount the drives with AFP the issue is that Time Machine will not allow you to use the mounted drives as a backup locations. This is a firmware upgrade issue from what I understand... It is an issue with the new Netatalk 2.1.3 connection protocol for Lion and the version on the Javelin. Other companies have corrected the issue with a firmware upgrade to Netatalk 2.2.
03-27-2012, 06:08 PM
Maybe Optware will be the solution. I think they have a package for Nettalk 2.2, but its untested as I dont have a Mac with Lion and time machine. I didn't even install it
03-29-2012, 07:22 AM
so there is there a fix to get the time machine working?
03-29-2012, 02:53 PM
Its not a "Patriot" sanctioned fix. Optware COULD be a work around, but someone needs to install it and test it and report back
04-02-2012, 09:27 PM
Called Tech Support again today... They assure me that they are working on the issue and will be issuing a firmware update shortly.
05-01-2012, 05:36 PM
I just got off the phone with Tech Support again, I was given a May, 4th 2012 release date for a Firmware patch to support OS X 10.7 (Lion)... Let's see if they are good to their word!
05-04-2012, 03:20 PM
Sitting on the support site and hitting f5 all day today.
05-07-2012, 04:54 PM
Still no update posted to the website... I guess Patriot is not good to their word... I'll call them again today.
05-07-2012, 06:16 PM
Let us know of what they tell you... personnally I couldn't care less about Mac issues but I'd sure like to have an update to fix a couple of issues this product has.
05-07-2012, 06:47 PM
Found out more information... The Javin NAS is actually a SmartStor NAS 4600 (http://www.promise.com/storage/raid_series.aspx?region=en-global&m=19&rsn1=3&rsn3=7) from Promise Memory. Promise has a Firmware release for the device however, Patriot is waiting on Promise to give them a version of the Firmware for the Javelin. Apparently there are issues with porting the firmware over to the Javelin. I am debating trying to use the Promise Memory Firmware on my Javelin since it is not in production yet.
05-07-2012, 06:54 PM
The Upgrade file from Promise cannot be used on the Javelin it comes back with a file invalid message.
05-07-2012, 07:27 PM
Yeah, the Patriot box is a little bit different than the Promise one, among the differences are a different CPU and also a different linux kernel / version. Hence why you can't install Promise firmware on this box... but it's good to know that it IS coming
05-16-2012, 12:51 PM
Enter this in your terminal and you will be able to see Javelin drives in OS X Lion Time Machine. You still cannot back up to them using AFP however...
defaults write com.apple.systempreferences TMShowUnsupportedNetworkVolumes 1
06-04-2012, 10:21 PM
Beta Update! https://gradschool.utah.edu/vet/S4_020122_rc7_4000.upg.zip Downloads faster than original beta posting.
06-06-2012, 12:13 AM
WOO HOO!!! Thank you Uofu-gs. Version 02.01.4000.22 and I can now access the s4 on my mac with afp.
06-06-2012, 01:10 AM
Hmmm... I'm able to log in with my Mac Mini but not my Mac Book Pro...
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