OS X Lion - Time Machine - Firmware Update?

[Uofu-gs]

Hello,
I just purchased the Javelin for my department. And I did not think to check and see if it was compatible with OS X Lion's Time Machine. Apparently out of the box it is not. If anyone knows of a firmware update or Plugin to make this happen I would like to know about it. I do not want to return the device. However, since more than 50% of my office is OS X 10.7 I would like to use the OS built in back-up system rather than some third party software. Online research indicates that it is a change in NetaTalk protocol that Apple uses in Lion and that a firmware update should correct the issue.

-Andrew Saunders
University of Utah
Graduate School

[Uofu-gs]

I just spoke with Patriot Tech Support and they are aware of the issue and working diligently to correct it. I will post something here when I hear back from them about a solution.

As a side note I got a human being on the phone right away that was amazing and I am very impressed with that call.

-Andrew Saunders
University of Utah
Graduate School

[senomoto]

Try this procedure:

http://wiki.qnap.com/wiki/OS_X_Lion:_Connecting_to_legacy_AFP_services

Regards
Sandro

[Uofu-gs]

The issue is not that you cannot mount the drives with AFP the issue is that Time Machine will not allow you to use the mounted drives as a backup locations. This is a firmware upgrade issue from what I understand... It is an issue with the new Netatalk 2.1.3 connection protocol for Lion and the version on the Javelin. Other companies have corrected the issue with a firmware upgrade to Netatalk 2.2.

http://www.geek.com/articles/chips/os-x-lion-not-playing-nicely-with-third-party-nas-devices-20110722/

[ruben00]

Maybe Optware will be the solution. I think they have a package for Nettalk 2.2, but its untested as I dont have a Mac with Lion and time machine. I didn't even install it

[aznjayx]

so there is there a fix to get the time machine working?

[ruben00]

Its not a "Patriot" sanctioned fix. Optware COULD be a work around, but someone needs to install it and test it and report back

[Uofu-gs]

Called Tech Support again today... They assure me that they are working on the issue and will be issuing a firmware update shortly.

[Uofu-gs]

I just got off the phone with Tech Support again, I was given a May, 4th 2012 release date for a Firmware patch to support OS X 10.7 (Lion)... Let's see if they are good to their word!

[yohojones]

Sitting on the support site and hitting f5 all day today.

[Uofu-gs]

Still no update posted to the website... I guess Patriot is not good to their word... I'll call them again today.

[chienpourri]

Let us know of what they tell you... personnally I couldn't care less about Mac issues but I'd sure like to have an update to fix a couple of issues this product has.

[Uofu-gs]

Found out more information... The Javin NAS is actually a SmartStor NAS 4600 (http://www.promise.com/storage/raid_series.aspx?region=en-global&m=19&rsn1=3&rsn3=7) from Promise Memory. Promise has a Firmware release for the device however, Patriot is waiting on Promise to give them a version of the Firmware for the Javelin. Apparently there are issues with porting the firmware over to the Javelin. I am debating trying to use the Promise Memory Firmware on my Javelin since it is not in production yet.

[Uofu-gs]

The Upgrade file from Promise cannot be used on the Javelin it comes back with a file invalid message.

[chienpourri]

Yeah, the Patriot box is a little bit different than the Promise one, among the differences are a different CPU and also a different linux kernel / version. Hence why you can't install Promise firmware on this box... but it's good to know that it IS coming

[Uofu-gs]

Enter this in your terminal and you will be able to see Javelin drives in OS X Lion Time Machine. You still cannot back up to them using AFP however...

defaults write com.apple.systempreferences TMShowUnsupportedNetworkVolumes 1

[Uofu-gs]

Beta Update! https://gradschool.utah.edu/vet/S4_020122_rc7_4000.upg.zip Downloads faster than original beta posting.

[yohojones]

WOO HOO!!! Thank you Uofu-gs. Version 02.01.4000.22 and I can now access the s4 on my mac with afp.

[yohojones]

Hmmm... I'm able to log in with my Mac Mini but not my Mac Book Pro...