David Leach
05-31-2011, 10:29 PM
Hello,
I'm not sure where this should topic should specifically be at, I apologize in advance if I am posting in the wrong section.
I am trying to get a hold of Patriot Customer Support.
I just three days ago purchased a brand new, un-opnened box of 16gb ddr3 1600mhz memory from Fry's Electronics. When I opened it, the memory looked 100% identical to the image on the box, however it was not 16gb of memory but rather 4 sticks of 2gb sticks (equaling a total of 8gb not 16gb). I looked close for fingerprints or any tampering on the box, but it was completely sealed, with clear wrapping as well.
I went back to Fry's and they said this is not their issue because "it was in a sealed caged area" and that this is a Manufacturer packaging issue. They refuse to offer me a replacement, refund, or exchange, and said to contact Patriot.
Really horrible situation for me... I'd appreciate some help .
I'm not sure where this should topic should specifically be at, I apologize in advance if I am posting in the wrong section.
I am trying to get a hold of Patriot Customer Support.
I just three days ago purchased a brand new, un-opnened box of 16gb ddr3 1600mhz memory from Fry's Electronics. When I opened it, the memory looked 100% identical to the image on the box, however it was not 16gb of memory but rather 4 sticks of 2gb sticks (equaling a total of 8gb not 16gb). I looked close for fingerprints or any tampering on the box, but it was completely sealed, with clear wrapping as well.
I went back to Fry's and they said this is not their issue because "it was in a sealed caged area" and that this is a Manufacturer packaging issue. They refuse to offer me a replacement, refund, or exchange, and said to contact Patriot.
Really horrible situation for me... I'd appreciate some help .